Nimax Theatres are committed to providing the very best service to all of our patrons and want to ensure your visit is as comfortable as it can be. If you would like to discuss your specific access needs please contact our access team. You can call 0330 333 4815, email access@nimaxtheatres.com or write/visit Garrick Theatre, 2 Charing Cross Road, London, WC2H 0HH.
To access the auditorium there are 24 stairs down to the Stalls and 25 stairs up to the Grand Circle Bar, there are a further 8 stairs down to the Grand Circle. Wheelchair user access is located in the Dress Circle, which is at street level. Please report to the main entrance on arrival and a member of staff will accompany you. There are two small steps into the building; a portable ramp will be put out to assist wheelchair users. The wheelchair space is located in the centre of Row E of the Dress Circle. Adjacent seats are available for disabled patrons’ companions.
There is a fully adapted unisex toilet in the main foyer.
There are Ladies and Gentlemen’s toilets on all levels.
The theatre bars are located on all levels. Programmes and Ice Creams are available in the main foyer and auditorium. All drinks and refreshments will be available for pre-order to minimise queuing and assist social distancing.
Guide dogs and hearing dogs are welcome. For comfort we recommend purchasing a seat on the end of a row. Alternatively we provide a dog sitting service for 2 dogs at a time; advance booking is recommended.
The theatre is fitted with a Williams Sound hearing assistance system. Headsets are available on a first come first served basis.
The following receivers are available:
The WIR RX15-2
WIR RX22-4N
The WIR RX15-2 is a two-channel, infrared receiver designed for use with a transmitter operating on 2.3 MHz or 2.8 MHz. This easy-to-operate, headset-style receiver is ideal for listening applications where excellent sound quality is essential. Each earphone features its own individual volume-control knob. A push-button frequency selector makes it easy to alternate between 2.3 MHz or 2.8 MHz operation.
The WIR RX22-4N is a four-channel selectable, infrared receiver compatible with transmitters operating on the 2.3/2.8/3.3/3.8 MHz bandwidth. Dual infrared detectors maximise sensitivity and operating range. Range of up to 28,000 square feet (2,600 square meters) in single-channel mode when used with a Williams Sound WIR TX925 or WIR TX90 infrared system. Comfortable, body-pack design features convenient channel selector and easy-to-use on/off volume control. The RX22-4N can be used with mono or stereo headphones, earphones or a neckloop (lanyard included).
Details of specific access performances for each production can be found on the show pages. These may include relaxed, BSL Interpreted, Audio Described and Captioned performances and are arranged by the producers.
